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Most residents try to help newbies who are polite, including grants of objects, help, or even money. Mentors, both formal and informal, often offer help in the form of advice and training. Concierge services are aimed at training new users quickly. Many content providers offer free or very cheap items to new users, such as skins, hair and clothes.
New users are often the target of scams or attempted scams (see Reap The Newbies). Conversely they often have a reputation for being ill mannered, clumsy, or insufficiently versed in the manners of Second Life.